Privacy Policy.

Information we collect

We collect information you give us directly, such as your name, email, phone number, business details and anything you include in a form or message. When you use our services, we may also collect technical information like your browser, device and pages visited.

Payments

Billing is processed by Stripe. We do not store full card numbers on our servers. Stripe handles your payment information under its own privacy policy.

AI receptionist call data

If your business uses our AI receptionist, we process the content of calls (such as caller names, numbers, addresses and the details of their request) to answer, route and summarize those calls for you.

How we use information

We use your information to provide and improve our services, respond to you, send updates about your account and handle billing. We do not sell your personal information.

Call recording consent

Calls handled by the AI receptionist may be recorded or transcribed. Businesses using the service are responsible for giving any notice or getting any consent required by law where they operate.

Text messages

If you agree to receive text messages from us, message and data rates may apply. You can reply STOP at any time to opt out.

Your California rights (CCPA)

California residents can ask to know what personal information we hold, ask us to delete it and opt out of any sale (we do not sell it). Email hello@messengerstudio.com with the subject line CCPA Request.

Retention and security

We keep information only as long as we need it to provide our services or meet legal requirements, and we use reasonable safeguards to protect it.

Children

Our services are not directed to children under 16, and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time. When we do, we will post the new version on this page.